Effective Date: April 06, 2026
Tic-Box LLC provides a curated platform featuring travel articles, flight deal recommendations, and price alerts. Please read this Refund Policy carefully to understand your rights regarding any payments made on our website.
Nature of Our Services
Tic-Box is an informational and curated content platform. We do not sell airline tickets, hotel reservations, or any travel packages directly. All flight bookings and travel purchases are made directly with third-party airlines, booking platforms, or service providers. Therefore, our refund policy applies only to payments made directly to Tic-Box LLC.
Payments We Accept
We may charge fees for premium features, advanced price alerts, or optional paid subscriptions in the future. Currently, most of our content and basic deal notifications are provided free of charge. Any paid services will be clearly indicated before you complete your purchase.
No Refunds for Digital Content and Subscriptions
Due to the digital nature of our services, all payments for subscriptions, premium access, or any downloadable materials are final and non-refundable once access has been granted or the content has been delivered. This includes newsletter subscriptions and any future paid features.
We do not offer refunds for partially used subscriptions or for situations where you simply change your mind after gaining access to our curated travel information.
Refund Requests for Technical Issues
If you experience a technical problem that prevents you from accessing paid features you have purchased, and our support team is unable to resolve the issue within a reasonable time, you may be eligible for a refund or credit at our sole discretion.
To request such a refund, you must contact us within 14 days of the original purchase date and provide a detailed description of the technical issue.
Chargebacks and Disputes
We strongly encourage you to contact us directly before initiating a chargeback with your payment provider. Many chargebacks can be resolved quickly through our support team. Unauthorized chargebacks may result in the suspension of your account and access to our services.
How to Request a Refund
If you believe you qualify for a refund under this policy, please contact our support team with the following information:
- Your full name and email address associated with the purchase
- The date and amount of the transaction
- A clear explanation of your reason for the refund request
All refund requests must be submitted in writing to [email protected].
Processing Refunds
Approved refunds will be processed within 10 business days of approval. Refunds will be issued to the original method of payment. Please note that the time it takes for the funds to appear in your account may vary depending on your payment provider.
Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please do not hesitate to reach out to us:
Tic-Box LLC
Email: [email protected]
Phone: +1 712-250-8029
Mailing Address: 4400 Sergeant Rd, Sioux City, IA 51106, United States
Thank you for choosing Tic-Box. We appreciate your understanding and support as we work to provide valuable travel insights and curated flight deals.